Cancellation Policy
As a small business, we hope you understand that we need to protect our business so we will be asking for a £10 booking fee to secure your booking, you will pay the remainder in salon.
Should you cancel within less than 2 working days of your booking or no show on the day, your booking fee will not be refunded and we may charge the full 100%.
Please note we do not accept AMEX online or in-store!
Late Policy
Please be considerate of your stylist and other guests by arriving on time for your appointment.
If you are more than 15 minutes late, we may need to reschedule, and a charge of 100% of the appointment cost may apply.
In cases where we’re unable to carry out the service within the remaining time, this may be treated as a no-show.
Right To Refuse Service
At Hair Masters Design, we are committed to providing a welcoming and professional environment for all our clients. We reserve the right to refuse service to anyone displaying inappropriate or disrespectful behavior towards any member of our staff.
We appreciate your understanding and cooperation in maintaining a positive and respectful atmosphere for everyone.
Head Lice Policy
At Hair Masters Design, we prioritize the health and safety of all our clients. For this reason, we are unable to perform services on clients with head lice.
If you are bringing your child in for a haircut, we kindly ask that you ensure they do not have head lice prior to their appointment.
If head lice is discovered during your appointment, our stylist will respectfully refuse to proceed with the service. Please note, you may still be charged for the appointment.
We appreciate your understanding and cooperation in maintaining a safe and hygienic environment for all our clients.
Contact us
Telephone: 01483 714777
E-mail: HairMastersDesignWoking@Outlook.Com
Address: 97 Goldsworth Road, Woking. Surrey GU21 6LJ
© Copyright. All rights reserved.
We need your consent to load the translations
We use a third-party service to translate the website content that may collect data about your activity. Please review the details in the privacy policy and accept the service to view the translations.